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How Kizik Discovered New Strategies For Growth

From last-click guesswork to deeper customer and performance clarity.
Overview

True Measurement for DTC Scaling

Size
Mid-Market
Industry
Apparel & Fashion
Pain Points
Bias, LTV, Scale

Kizik, a patented hands-free footwear business, needed more sophisticated measurement as it scaled its direct-to-consumer business.

As Kizik expanded channels and accelerated growth, spreadsheets and last-click attribution could no longer explain customer behavior or long-term value.

By adopting Northbeam, Kizik gained a holistic view of the customer journey—unlocking better attribution, stronger retention strategies, and faster decision-making.

products used
Multi-Touch Attribution
Features used
Product Attribution
Creative Analytics
Profit Benchmarks
“Oftentimes, I end up getting the answer to another three questions that I didn’t know I even had.”
Jesse Semchuck
Head of Acquisition, Kizik
The Problem

Growth Outpaced Measurement

Kizik’s legacy tools couldn’t surface true lifetime value or explain how different touchpoints influenced repeat purchases.

As channels diversified and spend increased, the team lacked confidence in how to balance growth with profitability.

They needed a more sophisticated platform to stitch data together and support long-term scaling decisions.

The Solution

Seeing the Full Customer Journey

Kizik implemented Northbeam to centralize attribution and evaluate performance across multiple models and time horizons.

With visibility into leading indicators like email sign-up rates, attribution model comparisons, and year-over-year trends, the team could make smarter decisions about prospecting, influencers, and spend mix, without relying on platform-biased metrics.

The Results

Real Attribution Clarity Uncovered

Quantitative impact

  • Clearer understanding of true customer lifetime value
  • Improved campaign evaluation beyond last-click attribution
  • Stronger measurement during periods of rapid growth and diversification

Qualitative impact

  • Faster answers to complex growth questions
  • More confident balance between growth and profitability
  • Better alignment across acquisition, retention, and long-term planning

It’s time to take your marketing to the next level.

Chat with our team and discover how Northbeam can transform your business.
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