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The Ridge Scales to $300M in Sales

From platform bias to tactical, data-driven media buying with Northbeam.
+24%
Improvement in ROAS
+15%
Increase in MER
+239%
YoY revenue growth post-iOS 14.5
Overview

Navigating Growing Channel Complexities

Size
Enterprise DTC business
Industry
Apparel & Fashion
Pain Points
Bias, CAC, Blind Spots

As the business expanded product lines and scaled spend, platform analytics could no longer explain what was driving growth—or inflating costs.

By adopting Northbeam, The Ridge gained first-party clarity into how awareness, intent, and conversion worked together—unlocking smarter media buying and scalable growth.

products used
Apex
Clicks + Deterministic Views
Multi-Touch Attribution
Features used
Product Attribution
Profit Benchmarks
Creative Analytics
“If you don’t have Northbeam, you just don’t know what happens between your spend and the revenue generated. There’s immense business value in understanding the steps between, as well as having the accurate data and clean UI needed to see how the whole marketing mix plays together.”
Connor MacDonald
CMO, The Ridge
The problem

Platform Bias Obscured Performance

Google Analytics and in-platform reporting skewed attribution toward owned channels like branded search, creating gaps in understanding which campaigns actually drove demand.

Discrepancies between tools made it difficult to diagnose CAC issues or optimize spend confidently.

Without an unbiased baseline, The Ridge couldn’t reliably connect spend to revenue across the full journey.

The solution

Label Intent, Not Platforms

The Ridge implemented Northbeam’s attribution and machine-learning–powered custom labeling to organize performance by intent, creative concept, and landing page—not just channel or targeting.

With Automatic Label Rules, reporting became both granular and scalable, revealing which top-of-funnel tactics attracted high-intent customers.

These insights enabled the team to reallocate budget toward the campaigns that truly fueled downstream conversions.

The Results

Strategic Empowerment Using First Party Data

Quantitative impact

  • 24% increase in ROAS
  • 15% improvement in MER
  • 239% year-over-year revenue growth
  • 147% increase in media spend with higher efficiency

Qualitative impact

  • Clear visibility into full customer journeys
  • Reduced reliance on biased platform metrics
  • Confident daily optimization using first-party data

It’s time to take your marketing to the next level.

Chat with our team and discover how Northbeam can transform your business.
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